After the storm: Resources for West Dallas neighbors

By |Published On: February 22, 2021|Categories: West Dallas|

Sign up for Dallas Free Press’ text messages in English and Spanish to be notified of more resources, information and West Dallas community news following the winter storm.

Refer to our West Dallas Resource Map for additional, ongoing resources:

Plumbing and home repairs

The City of Dallas is providing emergency home repair funds of up to $10,000 per household, both rebates for homeowners who already hired licensed contractors to repaid damages and grants for households who have a family income of 80% or less of the area’s median income. To apply, visit this website, call 214.670.3644 or email

Up to $10,000 for repair, reconstruction or replacement work on homes damaged in the storms is available through the Federal Home Loan Bank of Dallas. Funds are limited to households who have a family income of 80% or less of the area’s median income, and the home must be in the name of the person applying. To apply, contact James McGee of Southern Dallas Progress CDC, or 469-371-5487.

Brother Bill’s Helping Hand is offering assistance with home repairs. Fill out this form with your needs.

Catholic Charities of Dallas are providing assistance with short-term hotel stays, home repairs and immediate needs via this form.

Not My Son has a form to complete for those who need a hotel room or supplies.

Damage assessment

The city, county, state and federal government are trying to assess damage from the winter storm to determine resources needed for families and communities.

City of Dallas residents and business owners who sustained winter storm damage may apply for assistance by registering at or calling 1.800.621.3362 or 1.800.462.7585.

Use this form to report all property damage to Texas Division of Emergency Management so Texas residents can get needed disaster relief from FEMA Federal Emergency Management Agency.

If you’ve experienced property damage from frozen pipes or other issues, the Texas Department of Insurance has resources to help file a claim, avoid fraud, and report price gouging. Find more information here.

General resources

Anyone needing help paying for rent or utilities going back to March 2020 can apply online for funds with the Texas Rent Relief Program or call 1.833.9TX.RENT (1.833.989.7368).

City of Dallas announcements and resources are here.

Help the cause

These West Dallas nonprofits are assisting residents with basic needs, shelter and repairs following the storm.

Donate to Brother Bill’s Helping Hand: Groceries and repair assistance

Donate to Hunger Busters: Food boxes and meals

Donate to Mercy Street: Warming center

Donate to Voice of Hope: Emergency grant fund, local restaurant and grocery store gift cards

Donate to Wesley-Rankin Community Center: Food, water, blankets and general needs

Did we miss something? Let us know if you are offering a service to West Dallas residents or are a West Dallas resident in need of services. Email or call 469.290.4553.

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About the Author: Keri Mitchell

Keri Mitchell has spent 20+ years as a community journalist, including 15 years dedicated to community and civic journalism at Dallas’ Advocate magazines. She launched Dallas Free Press in early 2020 with the belief that all neighborhoods deserve reporting and storytelling that values their community and holds leaders accountable. Mitchell says she is energized by “knowing our work is making an impact — listening to people, telling their stories with strong narratives paired with compelling data that leads to change. I also love spending time in our neighborhoods and with our neighbors, learning from them and working to determine how journalism can be part of the solution to their challenges.” Mitchell is proud to be the winner of multiple awards during her journalism career including: Finalist in Magazine Feature Reporting (2018) and Finalist in Magazine Investigative Reporting (2017) from Hugh Aynesworth Excellence in Journalism, Best Feature Story (2011) from Texas Community Newspaper Association and Best Magazine Feature (2011) from Dallas Bar Association Philbin Awards.

Official Title:

Founder + executive director